![]() TWO HOURS after being trapped on the plane and told repeatedly "it'll be another 10-15 minutes" ,we finally took off. ten minutes later the pilot states that the same engineering issue is still being worked on and it'll be about another ten minutes. They then stated that they resolved it and had us board the plane. The first 45 minutes we were in the airport and they said they were delayed because of an engineering issue which was fine. Rajesh Mendiratta Sent from my iPhone Rajesh"Ĭons: "Flight was delayed almost 3 hours total. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. ![]() Why are your people scared to put it in writing if everything that you are doing is right by the Law? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Is this how you behave with a girl of 19 years, asking her to stay at the airport. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm? Means around 24 hours later. ![]() Result was my daughter was not allowed to board the aircraft. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. Complete ticket was booked thru Delta Airlines. Cons: "My daughter was booked on this itinerary and was finishing her last leg of journey. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |